Privacy Policy
PRIVACY POLICY
Next Steps Today Inc. | Effective Date: August 30, 2026 | Last Updated: August 30, 2026
1. Introduction
Next Steps Today Inc. (“Next Steps Today,” “NST,” “we,” “our,” or “us”) is a faith-based, nonprofit residential addiction recovery organization located in Greenville, South Carolina. We are committed to protecting the privacy and confidentiality of the individuals we serve, our donors, volunteers, and all who interact with us.
This Privacy Policy describes how we collect, use, store, and protect information when you visit our website (nextstepstoday.com), contact us, apply to our program, donate, or communicate with us via phone, email, or text message.
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
• Contact Information: Name, phone number, email address, and mailing address
• Program Inquiry & Application Information: Information submitted when inquiring about or applying to our residential recovery program, including background, health history, and personal circumstances
• Donor & Financial Information: Donation amounts, payment information processed through secure third-party payment processors (such as Stripe and PayPal), and giving history
• Volunteer & Partner Information: Information provided by volunteers, community partners, and organizations interested in collaborating with NST
• Website Usage Data: IP addresses, browser type, pages visited, and general usage patterns collected automatically through standard web technologies and analytics tools
• Communications: Records of phone calls, emails, and text messages between you and NST staff
3. How We Use Your Information
We use the information we collect for the following purposes:
• To evaluate program applications and conduct intake for our residential recovery program
• To communicate with current and prospective program participants regarding their application, enrollment, and program activities
• To process and acknowledge donations and provide tax receipts
• To send program updates, newsletters, event invitations, and other communications to donors, partners, and supporters who have opted in
• To respond to inquiries submitted through our website, phone, or email
• To send SMS/text messages to individuals who have provided consent (see Section 5)
• To fulfill our nonprofit mission and operate our programs effectively
• To comply with applicable legal requirements
4. How We Share Your Information
Next Steps Today does not sell, rent, or trade personal information. We may share information in the following limited circumstances:
• Service Providers: We work with trusted third-party vendors (such as payment processors, email platforms, and SMS providers) who assist us in operating our organization. These vendors are contractually required to keep your information confidential and use it only to provide services to NST.
• Legal Requirements: We may disclose information if required by law, court order, or to protect the safety of individuals or the public.
• With Your Consent: We may share information in other circumstances with your explicit permission.
We do not share personal health or program-related information with outside parties except as required by law or with the written consent of the individual.
5. SMS / Text Messaging
Consent: NST sends SMS text messages only to individuals who have provided explicit consent to receive them. Consent is obtained verbally during intake calls, in-person meetings, or through written agreements. Message frequency will vary based on program needs and individual circumstances.
Types of Messages: SMS messages from NST may include program information, appointment reminders, follow-up communications, and general outreach from NST staff.
Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
Opt-Out: You may opt out of receiving SMS messages from NST at any time by replying STOP to any text message. After opting out, you will receive a final confirmation message and no further texts will be sent.
Help: Reply HELP to any NST text message to receive contact information and support options.
Re-subscribe: If you have previously opted out and wish to receive messages again, reply UNSTOP to any NST number.
NST does not share your phone number or SMS consent data with third parties for marketing purposes.
6. Website and Cookies
Our website (nextstepstoday.com) may collect standard usage data through cookies and analytics tools (such as Google Analytics) to help us understand how visitors use the site and to improve our content.
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
Our website may contain links to third-party websites (such as PayPal for donations or social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
7. Data Security
We take reasonable precautions to protect the information in our care. This includes using secure payment processing, limiting access to personal information to authorized staff, and maintaining appropriate physical and electronic safeguards.
However, no method of data transmission or storage is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.
Program-related and personal health information is handled with the highest level of confidentiality and shared only on a need-to-know basis within our organization.
8. Children’s Privacy
Our residential recovery program serves adult men (18 and older). Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Your Rights and Choices
You have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal and operational requirements
• Opt out of SMS communications at any time by replying STOP
• Opt out of email newsletters or marketing communications by following the unsubscribe link in any email
To exercise any of these rights, contact us using the information in Section 11.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page will reflect the most recent revision. We encourage you to review this policy periodically.
Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, how we handle your information, or to exercise your privacy rights, please contact us:
Next Steps Today Inc.
Mailing Address: P.O. Box 1856 Simpsonville, SC 29681
Phone: (864) 990-4988
Email: jessica.kuney@nextstepstoday.com
Website: nextstepstoday.com